Refund Policy
At UpgradeShop, your satisfaction is our top priority. If you are not completely satisfied with your purchase, we’re here to help.
Eligibility for Refund
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We offer refunds within 2 days of receiving your order.
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To be eligible, the item must be unused, in its original condition, and with all tags and packaging intact.
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Refunds are not applicable for items that are damaged due to customer handling, used products, or returned after the 2-day window.
How to Request a Refund
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Please email us at sanganifashion.com@gmail.com or contact us via our website within 2 days of delivery.
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Include your order number, reason for refund, and any relevant images (if the product is damaged or incorrect).
Refund Process
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Once we receive and inspect the returned product, we will notify you of the approval or rejection of your refund.
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If approved, the refund will be processed to your original payment method within 5-7 business days.
Non-Refundable Items
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Items bought on clearance or during special promotions are non-refundable unless defective or damaged.
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Shipping charges (if any) are non-refundable.
For any questions or support, feel free to reach out to our customer care team.